Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Email address and contact information
  • Account credentials and authentication data
  • LaTeX documents and content you create using our service
  • Usage data and analytics about how you interact with our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered LaTeX generation service
  • Process your requests and generate LaTeX documents
  • Send you technical notices, updates, and support messages
  • Analyze usage patterns to enhance our AI models and user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information in the following limited circumstances:

  • With your consent or at your direction
  • To comply with legal obligations or protect our rights
  • With trusted service providers who assist in operating our platform

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@promptex.studio